Professional Area
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A dedicated portal for healthcare professionals, coaches, and resellers to easily place orders, view pricing, and manage your account.
Not a partner yet?
1
Business Rates
Access an exclusive pricing schedule reserved for our business partners.
2
Simplified controls
Place your orders in just a few clicks from your dedicated dashboard.
3
Tracking & History
View your invoices, track your deliveries, and manage your account in real time.
4
Priority Support
You’ll have a dedicated contact person for all your business inquiries.
You're a professional! Contact us
Do you already have your Protéalpes Pro login credentials? Log in directly to your account to view prices, place orders, and track your deliveries.
If you don't have an account yet, pleasecontact our teamto request access.
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Frequently asked questions
Here are some frequently asked questions about our company.
What is the minimum order amount to qualify for free shipping?
For all orders totaling €250 or more (excluding tax), shipping is free. For orders below this threshold, a flat-rate shipping fee of €15 (excluding tax) will apply. This policy is designed to encourage bulk orders and optimize logistics costs, while offering a cost-effective service to our regular customers.
Please feel free to contact us with any questions or specific requests regarding our delivery terms!
How can I contact customer service?
Contact our customer support team by sending an email to info@protealpes.com, or call+33 4 85 63 00 82 (toll-free).
We are committed to providing fast and effective solutions to ensure your satisfaction.